FAQ
Q. Why The name of LECHUZA?
A. LECHUZA (pronounced le-choo-za) is Spanish for “owl”. Just like the wise and watchful owls, the LECHUZA irrigation system watches over your plants and ensures that they are well looked after all year round.
Q. Environmental awareness at LECHUZA
A. Environmentally-conscious and resource-conserving thinking and acting is an essential component of the long-term development of our company. We take up the challenge and the responsibility not to endanger people or the environment on our way to a successful future. Our environmental policy, implemented by owners, management and employees, provides the basis for this.
LECHUZA planters are made in Germany and are 100% recyclable. With the successful certification according to DIN EN ISO 14001, a cross-industry recognized certificate, we have introduced a joint efficient environmental management system, which encompasses all levels of the company, starting with the development, production and distribution of our products.
Q. Can I use LECHUZA planters both indoors and outdoors?
A. LECHUZA planters can be used both indoors and outdoors.
Indoors: When used indoors, the red sealing screw in the bottom of the container must be hand-tightened. Please check the tightness of the screw before using it for the first time and tighten if necessary.
Outdoors: Remove the sealing screw on the outside so that excess water can drain off. In the case of column vessels, the screw in the plant insert must also be removed.
Q. What material are LECHUZA planters made of?
A. LECHUZA planters are mainly made of polypropylene (PP). The premium containers are additionally painted to a high standard. Also, LECHUZA accessories, the plant inserts including carrying handles and the irrigation system are mostly made of PP.
The lacquered table pots and the lacquered handle frames of the removable plant inserts are made of acrylonitrile-butadiene-styrene copolymer (ABS). The transparent scale indicator of the water level indicator is made of polycarbonate (PC).
Q. Are LECHUZA planters frost and UV resistant?
A. The use of high-quality, robust plastics – weather-resistant to UV radiation and frost – ensures that the products are durable.
Q. Are LECHUZA planters shatterproof?
The stable plastic does not break even if the container falls unexpectedly. When used outdoors, we recommend additionally weighing down the column containers in order to give them even more stability. For this purpose, fill the plant container with coarse gravel or stones after installing the support tubes, but before inserting the plant insert.
Q. What is the best way to clean LECHUZA planters?
A. LECHUZA planters are best cleaned with a soft cloth and mild detergent. The high quality varnish of the planters is comparable to car varnish, which is why you should not use any sharp cleaners or cleaning utensils on the surfaces of the planters.
Q. How can we contact?
A. If you have any questions about your delivery or need assistance with, please contact us at:
Email: info@thelechuzauk.shop
Phone: +32 469 126 884
Customer Support Hours: Monday to Friday, 9:00 am – 5:00 pm GMT
